Luna Home (referred to as “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://luna-lk.com (the “Site”).
1. Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”We collect Device Information using the following technologies:Cookies: Data files placed on your device or computer that often include an anonymous unique identifier.Log Files: Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.Web Beacons, Tags, and Pixels: Electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This is called “Order Information.”
2. How Do We Use Your Personal Information?
We use the Order Information to fulfill orders placed through the Site, including processing payment information, arranging for shipping, and providing you with invoices and/or order confirmations. Additionally, we use this Order Information to:Communicate with you;Screen orders for potential risk or fraud; andWhen in line with the preferences you have shared with us, provide you with information or advertising related to our products or services.We use Device Information to help us screen for potential risk and fraud (in particular, your IP address) and to improve and optimize our Site.
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your information, as described above. For example, we use Shopify to power our online store. We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests for information, or protect our rights.
4. Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising by adjusting your device settings or visiting resources like the Digital Advertising Alliance’s opt-out portal.
5. Your Rights
If you are a resident of the EU, you have the right to access personal information we hold about you, request that your personal information be corrected, updated, or deleted, and withdraw consent where applicable.
6. Data Retention
When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to delete this information.
7. Changes
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us on instagram @lunahome_lk
